Call Us: +61466973603
support@thejordan.com.au
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience music time fun with the Hatchimals Alive Carton! With your love and care, super cute Hatchimals Alive characters magically come to life in a whole new way. Their self-hatching eggs hatch like real eggs when activated by water! Push to open the pink lid to discover five colorful Hatchimals eggs with 11 accessories and six characters, including new DJ dragon twins! To start hatching, remove the pacifiers from the eggs, fill the bottle with water and squeeze it into the eggs. In seconds, your friends will start revealing, cracking through the eggs! Display your Hatchimals inside and use your imagination to create music class adventures! A microphone, drum, kazoo, and more accessories add to your storytelling "“ plus, the pacifiers fit in each character"™s mouth! Close the lid and lock the carton to take your Hatchimals on-the-go. For more ways to play, look for the Hatchi-Nursery Playset (sold separately)! Those who enjoy collectibles, action figures, small toys, dolls, and doll house play will love Hatchimals toys for kids. For ages 3 and up, Hatchimals surprise toys for girls and boys are fun Easter basket toys, birthday gifts or gifts for any occasion. Experience music-themed storytelling with the Hatchimals Alive Carton!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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