Call Us: +61466973603
support@thejordan.com.au
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience sparkly surprises with the Hatchimals Alive Make a Splash Playset! With your love and care, super cute Hatchimals Alive characters magically come to life in a whole new way. Their self-hatching eggs hatch like real eggs when activated by water! This playset includes two Hatchimals eggs with two hippo twins, 15 accessories, and a bathtub. Fill the tub with water and bathe one egg at a time for the best experience. Remove the pacifier and swirl the egg through the water "“ it shimmers and changes color while your friend cracks through the egg! Nurture and bathe the second egg to reveal the other hippo and create purple water! After hatching, accessories like a rubber ducky, head towels, bubbles, and more add to your storytelling. The pacifiers also fit in each character"™s mouth and the twins change color in cold and hot water for endless play. Those who enjoy collectibles, action figures, small toys, dolls, and doll house play will love Hatchimals toys for kids. For ages 3 and up, Hatchimals surprise toys for girls and boys are fun Easter basket toys, birthday gifts or gifts for any occasion. Make a splash with the Hatchimals Alive Make a Splash Playset!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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