Call Us: +61466973603
support@thejordan.com.au
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Experience a heartwarming hatch with Hatchimals Alive! With your love and care, these super cute Hatchimals magically come to life in a whole new way. Their self-hatching eggs hatch like real eggs when activated by water! The Hatchimals Alive 1-Pack includes a colorful Hatchimals egg with one character, a bottle and pacifier. To start hatching, remove the pacifier from the egg, fill the bottle with water and squeeze it into the egg. In seconds, your sweet new friend will start revealing itself, cracking through the egg! Who will you hatch? Use your imagination to create endless pretend play adventures and nurture your Hatchimal. The bottle and pacifier accessories add to your storytelling "“ the pacifier even fits in your character"™s mouth! With 18 Hatchimals Alive characters to collect, add them all to your collection. For even more ways to play, look for the Hatchi-Nursery Playset (sold separately)! Hatchimals toys for kids are perfect for those who enjoy collectibles, action figures, small toys, dolls, and doll house play. Great birthday gifts, Christmas gifts, stocking stuffers or gifts for any occasion for ages 3 and up. Bring home the Hatchimals Alive 1-Pack and love your Hatchimals to life!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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