Call Us: +61466973603
support@thejordan.com.au
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
"Your wishes have come true! Real magic has returned in the form of the Magic Mixies Magic Genie Lamp! Inside this mysterious golden Magic Lamp is a pink Genie Mixie waiting to be released! It's time for your child to perform the magic steps and make real magic happen inside this feature packed magical misting Genie Lamp with over 60 different lights, sounds and reactions! First they have to awaken the Genie and create a magic ring that's hidden within. As your child rubs the Lamp, real magical mist appears from the spout and its enchanted gem lights up! Kids will love interacting with the playful Genie Mixie as they discover and unlock the secrets of the Lamp. Once all the challenges are met and the powerful magic ring is placed on your child's finger, they can say the magic words ""Magicus Mixus"" and the pink Genie Mixie will magically rise out of the Lamp! Remove your cute interactive pink plush toy genie! The magic and fun has only just begun. When the Genie Mixie is removed from the Lamp, kids can use the magic ring to interact with their Mixie. Once your child names their genie, they can play using the genie's 3 different modes - Wish Granting Mode, Play Mode and Chat Mode. By using their light-up gem on their forehead, the Genie Mixie can grant or deny children's wishes! Genie Mixies love to interact and play when they are touched and also love to chat and cast spells in their own Mixie language! Your Magic Mixies Genie Lamp can be reset so you can perform the misting reveal from inside the Lamp again and again. Kids can reveal their magic Genie Mixie as well as other items from home! A Magical Mist Refill Pack for your Genie Lamp is also available and sold separately so your child can keep the magic alive! The Magic Mixies Magic Genie Lamp is also available with a blue plush Genie Mixie (sold separately). Real Magic is just waiting to be revealed. Who will you magically create?"
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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